By MICHELLE RONAN NOTEBOOM

Epic  regains its top spot in the 2014 Best in KLAS awards, winning in the Overall Physician Practice Vendor and Overall Software Suite categories. Impact Advisors was named the Overall IT Services Firm.

Last year athenahealth beat out Epic by a narrow margin. This year athena still had an excellent showing, taking the top spots for Practice Management in both the 1-10 physician and 11-75 physician categories, as well as second place (after Epic) in the over 75 physician category.

Epic won Best in KLAS or category leader honors for Acute Care EMR, Ambulatory EMR (11-75 physicians and over 75 physicians), HIE, Lab, Patient Account and Patient Management, Patient Portals, Pharmacy, Radiology, and Surgery Management.

Other notable winners and runner-ups include:

• Allscripts Sunrise in the Global (Non-US) Acute EMR category, followed by Cerner and InterSystems
•  Allscripts Sunrise and Cerner Millennium took second and third place finishes in the Acute Care EMR category
• Cerner PowerChart (followed by Amazing Charts and SRSsoft) won for Ambulatory EMR 1-10 Physicians and was fourth in the Ambulatory over 75 Physician category. Interestingly Cerner PowerChart didn’t make the top five in the 11-75 Physician segment
• KLAS added several new segments this year including Population (won by Phytel) and Urgent Care (Practice Velocity), plus a new Global (non-US) report that includes multiple categories.

KLAS ratings are based on interviews with over 4,500 hospitals and overs 3,000 physician offices and clinics and compiled over a 12-month period. “Best in KLAS” recognizes vendor performance in market segments that have the broadest organizational impact, in addition to being named the Category Leader.

KLAS has its fair share of critics who claim the scores are not biased and too heavily-influenced by money paying vendors. However, providers and vendors alike pay attention to the rankings and the winning vendors love the bragging rights that come with recognition.

Congrats to all the winners.

Overall Physician Practice Vendor – Epic

Overall IT Services Firm – Impact Advisors

Overall Software Suite – Epic

Best in KLAS 2014

Acute Care EMR – Epic EpicCare Inpatient EMR
Ambulatory EMR (1-10 Physicians) – Cerner Powe Chart Ambulatory
Ambulatory EMR (11-75 Physicians) – Epic Epic Care Ambulatory EMR
Ambulatory EMR (Over 75 Physicians) – Epic Epic Care Ambulatory EMR
Application Hosting (CIS/ERP/HIS) – Cerner
Business Intelligence Analytics – Dimensional Insight The Diver Solution
Cardiology – Merge Cardio
Claims and Clearinghouse – ZirMed
Clinical Implementation Principal – Impact Advisors
Community HIS – MEDITECH CIS (6.0)
Document Management and Imaging – Hyland Software OnBase Enterprise Content Management
Emergency Department – Wellsoft EDIS
Enterprise Scheduling – Streamline Health Looking Glass Enterprise Scheduling and Resource Management (Unibased)
ERP – McKesson ERP Solutions
Extended Business Office – PwC
Global (Non-US) Acute EMR – Allscrips Sunrise Clinical Manager
Global (Non-US) PACS – Sectra PACS
Global (Non-US) Patient Administration Systems – Cerner Millennium Patient Administration System
Health Information Exchange (HIE) – Epic Care Everywhere
Homecare – Thornberry NDoc
IT Outsourcing (Extensive) –Care Tech Solutions
IT Outsourcing (Partial) – Stotenberg Consulting
Laboratory – Epic Beaker
PACS – Sectra PACS
Patient Access – Experian Health eCare NEXT (Passport)
Patient Accounting and Patient Management – Epic Resolute Hospital Billing
Patient Portals _ Epic MyChart
Planning and Assessment – Navin, Haffty and Associates (NHA)
Practice Management (1-10 Physicians) – athenahealth, athenaCollector
Practice Management (11-75 Physicians) – athenahealth, athenaCollector
Practice Management (Over 75 Physicians) – Epic Resolute/Prelude/Cadence Ambulatory
Radiology – DR Systems Unity RIS
Revenue Cycle Transformation – PwC
Speech Recognition – Front End – Dolby Fusion Speech EMR
Surgery Management – Epic OpTime
Technical Services – Orchestrate Healthcare
Transcription Services – Precyse

KLAS Category Leader 2014

340B Management (Inpatient) – Sentry Sentinel
Acute Care EMR (Community) – Cerner CommunityWorks Clinical Suite
Anatomic Pathology – Cerner CoPathPlus
Anesthesia – Surgical Information Systems Anesthesia
Blood Bank – SCC SoftBank
Budgeting – Healthcare Insights INSIGHTS
Cardiology Hemodynamics – Merge Hemo
CDI Services – Navigant
Clicnical Decision Support | Care Plans – Zynx Health ZyncCare
Clicnical Decision Support | Order Sets – Wolters Kluwer ProVation Order Sets
Clicnical Decision Support | Point of Care Clinical Reference – Logical Images VisualDx
Clicnical Decision Support | Surveillance – Premier TheraDoc Clinical Surveillence
Computer-Assisted Coding – Optum Computer-Assisted Coding
Decision Support | Business – Strata Decisions StrataJazz Decision Support
ECG Data Management – Epiphany Healthcare Cardio Server
Eligibility Enrollment Services – Emdeon (Chamberlin Edmonds)
Enterprise Advanced Visualization – TeraRecon Aquarius iNtuition Enterprise
EMPI – NextGate MatchMetrix EMPI
Financial ERP Implementation – PwC
Global Acute EMR | Europe – Cerner Millennium PowerChart
Global Acute EMR | Northern America (Canada) – Allscripts Sunrise Clinical Manager
Global PACS | Asia Pacific – Carestream Vue PACS
Global PACS | Europe – Carestream Vue PACS
Global PACS | Northern America (Canada) – Intelerad IntelePACS
Global Patient Administration Systems | Europe – ChipSoft PAS
Go-Live Support – Encore
ICD-10 Consulting – Accenture Health
Image Exchange – DICOM Grid DG Suite
Infection Control and Monitoring – CareFusion MedMined
Interactive Patient Systems – GetWellNetwork System
Interface Engines – Corepoint Health Integration Engine
Labor and Delivery – Clinical Computer Systems OBIX Perinatal Data System
Laboratory (Small/Ambulatory) – Orchard Harvest LIS
Long-Term Care – PointClickCare
Mammography Information Systems – PenRad MIS
Medical Device Integration Systems – Capsule DataCaptor
Medical Records Coding – Nuance Clintegrity 360 Coding
Mobile Data Systems – Ingenius Med Impower
Oncology – Elekta MOSAIQ
Other Implementation – Nordic Consulting
Outsourced Coding ­ LexiCode
PACS (Ambulatory) ­ Sectra PACS
PACS (Community) – Sectra PACS
Patient Accounting and Patient Management (Community) – MEDITECH C/S Patient Accounting
Patient Flow – TeleTracking Capacity Management Suite
Patient Privacy Monitoring – Iatric Systems Security Audit Manager
Pharmacy – Outpatient (Retail) – ScriptPro SP Central Pharmacy Management System
Point of Inventor Management _ PAR Excellence Systems
Population Health – Phytel Population Health Management Suite
Quality Management – Nuance Clintegrity 360 Quality Management Solutions
Real-Time Location Systems (RTLS) – Stanley Healthcare MobileView
Release of Information – MRO Corp
Revenue Cycle | Charge Capture – Craneware Bill Analyzer
Revenue Cycle | Chargemaster Management – Craneware Chargemaster Toolkit
Revenue Cycle | Claims Management – SSI Group Billing (ClickOn/AllNet/Net Billing)
Revenue Cycle | Outsourcing – Parallon Business SolutionSingle Sign-On – HealthCast eXactACCESS/QwickACCESS
Speech recognition | Back End – Dolbey Fusion Speech
Staff Augmentation – Navin, Haffty and Associates (NHA)
Staff/Nurse Scheduling – GE Healthcare API Healthcare ShiftSelect (SaaS-Based)
Talent Management – Halogen Software TalentSpace for Healthcare
Time and Attendance – GE Healthcare API Healthcare Time and Attendance
Treatment Planning ­ Varian Eclipse
Urgent Care – Practice Velocity VelociDoc Tablet Urgent Care
VNA/Image Archive – TeraMedica Evercore