Robert Pearl – The Health Care Blog https://thehealthcareblog.com Everything you always wanted to know about the Health Care system. But were afraid to ask. Thu, 02 Mar 2023 21:02:25 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.4 THCB Gang Episode 118, Thursday March 2 https://thehealthcareblog.com/blog/2023/03/02/thcb-gang-episode-118-thursday-march-2/ Thu, 02 Mar 2023 18:18:02 +0000 https://thehealthcareblog.com/?p=106782 Continue reading...]]>

Joining Matthew Holt (@boltyboy) on #THCBGang on Thursday March 2 at 1PM PT 4PM ET are DiME CEO, & Olympic rower for 2 countries Jennifer Goldsack, (@GoldsackJen); writer Kim Bellard (@kimbbellard); benefits expert Jennifer Benz (@Jenbenz); and Suntra Modern Recovery CEO JL Neptune (@JeanLucNeptune). Today we have also a special guest –former Permanente Medical Group CEO Robbie Pearl @robertpearlmd, who is not shy with his opinions!

You can see the video below & if you’d rather listen than watch, the audio is preserved as a weekly podcast available on our iTunes & Spotify channels.

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THCB Gang Episode 50, Thursday April 15 https://thehealthcareblog.com/blog/2021/04/15/thcb-gang-episode-50-thursday-april-15-1pm-pt-4pm-et/ Thu, 15 Apr 2021 07:33:53 +0000 https://thehealthcareblog.com/?p=100100 Continue reading...]]> Well the half-century is up for #THCBGang and it’s been a lot of fun bantering with some of the cognoscenti of health tech, business & policy over most of the last year.

For #50 we had a special guest. Robert Pearl, (@RobertPearlMD) former CEO of The Permanente Medical Group, noted commentator, and author. He joined me, along with regular gang members policy expert consultant/author Rosemarie Day (@Rosemarie_Day1), policy & tech expert Vince Kuraitis (@VinceKuraitis), and Suntra Modern Recovery CEO JL Neptune (@JeanLucNeptune).

There was a little discussion of Robert’s new book Uncaring (although there’ll be more about that on THCB later) and a lot of discussion about his experience at Kaiser Permanente, what went right, what went wrong and why it never traveled nationwide–and what that all means for a new generation of medical groups. And we didn’t forget the vaccine rollout, and even whether it was safe to be on a plane!

You can see the video below live and the audio will be on our podcast channel (Apple/Spotify) from Friday — Matthew Holt

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Medicare Advantage: Moving toward a Better Model for American Health Care https://thehealthcareblog.com/blog/2014/05/08/medicare-advantage-moving-toward-a-better-model-for-american-health-care/ https://thehealthcareblog.com/blog/2014/05/08/medicare-advantage-moving-toward-a-better-model-for-american-health-care/#comments Thu, 08 May 2014 14:10:26 +0000 https://thehealthcareblog.com/?p=73125 Continue reading...]]> By

Robert PearlDespite the political angst, the doomsday predictions and a very rocky launch, the Affordable Care Act has enabled more than 8 million Americans to acquire insurance coverage through the public exchanges.

Health insurance increases the probability that patients will access the medical care they need. And my colleagues at Kaiser Permanente are already seeing some positive stories emerging as a result.

Beginning in 1978, Medicare beneficiaries had a second option. They could enroll in private Health Maintenance Organizations (HMOs) under a “risk contract” between CMS and the HMOs.


Over the next 25 years, many modifications to the original legislation were enacted by Congress. And in 2003, this program was renamed Medicare Advantage.

Unlike the government-run traditional Medicare option, the current Medicare Advantage program requires CMS to contract with private health plans on a prospective payment basis. These health plans then contract with individual medical groups and preferred provider networks to deliver the care that enrolled Medicare beneficiaries need.

Operating with a global budget and leveraging their capability to measure and report both quality performance and beneficiary satisfaction, Medicare Advantage plans have demonstrated increased care coordination and superior clinical outcomes.

As a result, these plans are becoming increasingly attractive to Medicare beneficiaries. In fact, 50 percent of new Medicare enrollees choose a Medicare Advantage option – enrollment in the program has tripled in a decade, and now exceeds 16 million beneficiaries.

Some experts predict that Medicare Advantage enrollees will represent 30 percent of all Medicare beneficiaries by 2016.

Let’s explore three reasons why this program is so successful. 

Reason 1: Beneficiaries Enjoy Abundant Choice and Predictable Costs

Medicare beneficiaries who select a Medicare Advantage plan obtain their care through dedicated delivery systems or provider networks.

In 2014, beneficiaries have an average of 18 Medicare Advantage options from which to select. And they can make their choice through the CMS website, which offers an online marketplace, including comparisons of quality and cost. According to recent Kaiser Family Foundation research, beneficiaries last year paid average monthly premiums of only $49 and most of these Medicare Advantage plans included Part D Drug coverage.

Unlike traditional Medicare, Medicare Advantage enrollees benefit from a limit on out-of-pocket costs. In 2014, the average out-of-pocket maximum for Medicare Advantage plans was $5,000. This gives enrollees – often living on fixed monthly incomes – more predictable costs and greater financial security. 

Reason 2:  Program Structure Provides Incentives for Superior Quality Outcomes and Service

The structure of Medicare Advantage creates incentives for providers to deliver comprehensive preventive services, achieve superior clinical quality and offer an excellent patient experience.

They know that satisfied beneficiaries will stay with the same plan and delivery system during the next annual selection process – with positive financial outcomes to boot.

And since government payments are based on the age of patients and the diseases they have — not the number of procedures performed — Medicare Advantage programs do best when the physicians and hospitals provide comprehensive preventive services, intervene early for patients with chronic illnesses, and avoid complications.

Although it’s difficult to compare overall outcomes, data from the National Committee for Quality Assurance (NCQA) show that Medicare Advantage organizations that score the highest tend to use a dedicated, integrated delivery system (including a multi-specialty medical group), and deploy a comprehensive electronic medical record (EMR).

Their results are in the top 10 percent of all programs in a broad set of areas, including managing blood pressure, reducing the risk factors that lead to heart attacks and strokes, and screening for cancer.

In addition, their structure leads to more coordinated care, increased patient convenience, and greater access to technology, including both a comprehensive EMR and a variety of mobile device applications designed for ease of use by beneficiaries.  

Reason 3: Five-Star Quality Rating System Holds Delivery Systems Accountable

An important feature of the Medicare Advantage program is the use of a Five-Star Quality Rating System.

Organizations participating in the Medicare Advantage program must report quality and patient satisfaction data to CMS on an annual basis. Based on this information, each Medicare Advantage program is awarded one to five stars. The Medicare stars program rewards the highest-rated organizations – the ones with superior quality and service results – with additional payments.

And with these dollars, they can invest further in the care of their members. Over time, this approach encourages every program to strive for higher quality and helps direct patients to those delivery systems that accomplish these goals. Most importantly, it results in patients obtaining even better medical care and more comprehensive preventive services. 

Medicare Advantage Drawing Bipartisan Support, Sign of Program Success

For decades, liberal democrats have expressed antipathy toward the financing arrangements in Medicare Advantage. They’ve worried that this approach “privatizes” Medicare and allows insurance companies to benefit from this program by operating as “middlemen.”

But it is becoming clear is that the advantages of this program far outweigh the problems. By paying for value rather than volume – and by encouraging investments in superior quality, technology and coordination of care – the real winners are the Medicare beneficiaries and their health.

There’s increasing recognition across the country of our need to move from “fee-for-service” to “pay-for-value” payment models. And a growing number of democrats who were skeptical in the past are embracing this alternative to fee-for-service.

A recent bipartisan call to mitigate planned cuts in Medicare Advantage payments may be proof of this shifting perspective – whether or not those efforts are successful. 

Learning from Medicare Advantage

A lot goes in to achieving superior performance, increased care coordination and improved quality outcomes.

For starters, care providers can’t allow patients to “fall through the cracks” when they receive treatment from multiple doctors or in multiple venues. Achieving this increased degree of safety requires a dedicated delivery system committed to seamlessly transitioning patients and their medical information from one provider or venue to the next.

It also requires the deployment and “meaningful use” of a comprehensive electronic medical record (EMR) that provides vital information at every point of contact. Having this information rapid treatment and allows gaps in prevention to be addressed immediately and by all physicians involved in the patient’s care.

And prospective payment creates incentives to provide appropriate preventive services, minimize complications and ensure patients recover as soon as possible.

The Medicare Advantage program offers a model for broader delivery system reform as we continue the journey from a fee-for-service/pay-for-volume “sick care” system to a pay-for-value/health-promoting approach.

Accountable Care Organizations – structured along the same principles of prepayment, prevention, care coordination, integration between primary and specialty care, and a commitment to measuring and improving performance – have the potential to move the country forward on the path to true health care reform. And other models are likely to be developed in the future.

Medicare Advantage doesn’t solve all of today’s health care challenges, but it is a good start. And we can learn a lot from its success.

Robert Pearl, MD  (@RobertPearlMD) is the CEO of the Permanente Medical Group. He writes regularly about the business and culture of health care in Forbes, where this post originally appeared.
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Too Many American Physicians Or Too Few? https://thehealthcareblog.com/blog/2014/02/07/too-many-american-physicians-or-too-few/ https://thehealthcareblog.com/blog/2014/02/07/too-many-american-physicians-or-too-few/#comments Fri, 07 Feb 2014 11:38:45 +0000 https://thehealthcareblog.com/?p=69982 Continue reading...]]> By

The goal of the Affordable Care Act, also known as “Obamacare,” is to make affordable, quality health care coverage available to more Americans. But how many physicians will America need to satisfy this new demand?

The debate over doctor supply rages on with very little conclusive evidence to prove one case or the other.

Those experts who see a shortage point to America’s aging population – and their growing medical needs – as evidence of a looming dearth in doctors. Many suggest this shortage already exists, particularly in rural and inner city areas. And still others note America maintains a lower ratio of physicians compared to its European counterparts.

This combination of factors led the American Association of Medical Colleges to project a physician shortage of more than 90,000 by 2020.

On the other side of the argument are health policy experts who believe the answer isn’t in ratcheting up the nation’s physician count. It’s in eliminating unnecessary care while improving overall productivity.

The solution, they say, exists in the shift away from fee-for-service solo practices to more group practices, away from manually kept medical records to electronic medical records (EMR), and away from avoidable office visits to increased virtual visits through mobile and video technologies. Meanwhile, they note physicians could further increase productivity by using both licensed and unlicensed staff, as well as encouraging patient self-care where appropriate.

The Doctor Divide: Global And Domestic Insights

Among the 34 member countries of the Organization for Economic Co-operation and Development (OECD), the U.S. ranks 30th in total medical graduates and 20th in practicing physicians per 1,000 people.

Despite these pedestrian totals, there is one area where the U.S. dominates. It ranks first in the proportion of specialists to generalists – and there’s not a close second.

These figures don’t resolve the debate on America’s need for physicians but they do reveal an important rift in the ratio of U.S. specialists to primary care practitioners.

And while these totals shed some light on where the U.S. stands globally, there’s still widespread disagreement within our borders on a very straightforward question: How many practicing physicians are there in America?

The cause of confusion is that not all licensed physicians practice clinical medicine and, among those who do, the number of hours spent in clinical practice is unknown.

In California, for example, the AMA and the Medical Board of California disagree heavily on the number of practicing physicians. The difference in their estimates is nearly 20 percent.

Further, the distribution of licensed doctors varies significantly within and across our states. California’s greater Bay Area hosts approximately 30 percent more medical specialists than Los Angeles. And the number of active physicians per 100,000 population in Massachusetts is roughly twice that of Mississippi.

In the absence of conclusive data and in the face of so much uncertainty, is it possible to determine whether we have too many physicians, too few or just enough?

Turning The Debate Upside Down

As the number of insured people in the U.S. grows rapidly, our nation will face a shortage of physicians – unless there’s (a) an immediate uptick in their numbers or (b) a drastic change in how the majority of physicians practice.

For this reason, it may seem logical to begin training some 90,000 new physicians.

But the costs would be too enormous and the lag-time too substantial to meet America’s pressing demand. Not to mention the costs created by more physicians, more offices and more support staff.

To put it bluntly, the U.S. can’t afford the number of physicians it would need in today’s inefficient health care delivery system.

If we want to address the increased demand for health care services while keeping health care affordable, we need to make our system 10 to 20 percent more efficient. Once we do that, we will have enough physicians – not only for today but for tomorrow, as well.

In next week’s article, I plan to describe the changes needed to increase efficiency. It begins by shifting the ratio and roles of specialists and primary care physicians.

As a nation, we can continue to debate whether or not we need more physicians. But we’d be better off transforming the process of care delivery. In reality, that’s our only choice.

Robert Pearl, MD  (@RobertPearlMD) is the CEO of the Permanente Medical Group. He writes regularly about the business and culture of health care in Forbes, where this post originally appeared.

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