By JESSICA DAMASSA, WTF HEALTH

Imagine working full-time, finding health services, visiting multiple clinicians a week, and coordinating your health information. This is the reality of patients with one or more serious health conditions. Patients can have a lot on their plate, and sociocultural factors are often the cause to why patients may not follow their doctor’s orders. That’s why Gillian Mason, patient advocate and physio-rehabilitation researcher at the University of Newcastle, emphasizes looking from the patient perspective. How does she think we can better enable patients’ access to health services? Is the answer from Australia (and its nationalized healthcare system) DIFFERENT than it is when you ask patients in the U.S.? Tune in to find out!

Filmed in the HISA Studio at HIC 2019 in Melbourne, Australia, August 2019.

Jessica DaMassa is the host of the WTF Health show & stars in Health in 2 Point 00 with Matthew Holt. Get a glimpse of the future of healthcare by meeting the people who are going to change it. Find more WTF Health interviews here or check out www.wtf.health.