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Tag: PBMs

PBMs: Bob Garris on their trail again?

In Brief non HIMSS news (as I’m still having a little insomnia from jet-lag, and I took it much easier last night on Bourbon street)….

Most THCB readers know that I’m just a wee bit cynical about the “value” provided by PBMs. Much of the data for that view comes from a Creighton University professor called Robert Garis. Well, he’s back:

“We found that brand-name drugs were slightly less expensive when purchased by mail, but generic drugs were more expensive by mail. When we combine the prices for brand-name and generic prescriptions, any differences virtually disappear,’ said Robert I. Garis, M.B.A., Ph.D., associate professor at the Creighton University School of Pharmacy and Health Professions.

And don’t forget that since 2002 (when the data for this report is from) PBMs have moved towards more generics as the rebates have become less important parts of their business and they’re making way more profits on generics. Medco for example increased total profits in 2005 after having its profits from rebates fall dramatically as it passed them back to customers. Margins on generics more than made up the difference. Now Garis is clearly on the side of the retail pharmacies, but given what we know about the PBM business, especially the stories from University of Michigan, I’m inclined to believe him when he says this:

Given a continued increase in generic-drug use by both mail and retail pharmacies and the practice of high markups on generics by PBM-owned mail outlets, he added, retail pharmacies ultimately may offer the better value. He noted that recent reports show generic drugs account for more than 55 percent of all prescriptions dispensed through both mail and retail channels.“Employers need to ask PBMs more questions about their markups on generics, just as they would when purchasing ink, paper or other supplies,” Garis said. “The truth is that PBMs are racking up record profits through an increased use of generic drugs and an increased use of PBM-owned, mail-order facilities.”

PBMs: Not responsible for anything much at all?

I have purloined this and reprinted almost in full from AISHealth.com’s Government News of the Week.

Caremark Rx, Inc. did not breach its fiduciary duties when negotiating drug prices and managing the formulary for a multi-employer health fund because it was not acting as a fiduciary, a federal appeals court ruled last month. The pharmacy benefit management (PBM) industry hailed the opinion, saying it sets a precedent for other lawsuits and state initiatives that claim PBMs have fiduciary responsibilities. In a Jan. 19 ruling (No. 05-3476), the U.S. Court of Appeals for the Seventh Circuit upheld a lower court ruling that found Caremark was not an Employee Retirement Income Securities Act (ERISA) fiduciary for the Chicago District Council of Carpenters Welfare Fund (Carpenters). The fund had sued Caremark, claiming it breached fiduciary duties under three multiyear contracts to provide Rx benefits to union members.The parties disagree about the nature of Caremark’s obligations under the contracts, according to the ruling. Carpenters portrays Caremark as its fiduciary, responsible for, among other things, negotiating prices with retail pharmacies and drug manufacturers on behalf of Carpenters. Caremark claims only to have agreed to provide the stated benefits at prices determined via "arm’s-length negotiations between Caremark and Carpenters," the ruling says.In fact, each contract provided that Caremark "was not a fiduciary as that term is defined by ERISA, and that Carpenters possessed the sole authority to control and administer the plan," according to the ruling. "Nonetheless, Carpenters alleges that, under the three contracts, Caremark has discretionary authority over the management and administration of Carpenters’ drug benefit plan and also exercises discretion and control over Carpenters’ assets," according to the appeals court. The fund contends this "discretionary authority" gives rise to fiduciary duties under ERISA, the ruling adds.Specifically, the union alleges Caremark has discretion (and therefore fiduciary duties) in four specific areas: (1) negotiations with drug retailers over drug prices; (2) negotiations with drug manufacturers over rebates and other discounts; (3) the management of the formulary program; and (4) the management of the drug switching program. Among other things, Carpenters contends that Caremark breached its fiduciary duties by charging the fund a higher price than Caremark negotiated with retail pharmacies, and by choosing drugs for the formulary that were more expensive so that Caremark could pocket extra rebates it obtained from drug makers, according to the ruling. The district court, however, found nothing in the contracts that required Caremark to pass through cost savings to Carpenters, according to the appeals court.Stephanie Kanwit, special counsel at PBM trade group Pharmaceutical Care Management Association (PCMA), described the appeals court decision as an "important ruling" that will set a precedent for other cases. <SNIP>. At least 20 states rejected PBM fiduciary and/or disclosure bills in the first half of last year, according to PCMA. The latest appeals court ruling makes clear from one of the most economically sophisticated courts in the country that these are matters of contracts, Kanwit contends. "It doesn’t do any good and, in fact, harms the interest of customers like this union to start claiming breach of fiduciary duty. That’s a red herring."Kanwit says PBM customers generally don’t want their PBMs to be fiduciaries. "Customers want the PBM to do what the Carpenters did here, enter into a contract," she says. "You do not want them to be in charge of what this court calls ‘discretion.’ There is no discretion about it. In a contract, here it is, here is the price. It’s spelled out."Others say the ruling on the federal ERISA law will have a limited effect on state efforts to impose PBM fiduciary duties. Some states have adopted or are considering legislation that says fiduciary duties exist between a PBM and any company or health plan that hires a PBM to negotiate rebates and other discounts from a drug company, says Sharon Treat, executive director of the National Legislative Association on Prescription Drug Prices, which has worked with states to develop PBM fiduciary laws."That legislation really isn’t affected by a decision that interprets ERISA, because these laws aren’t intended to interpret ERISA," she says. The legislation, rather, defines the relationship between contracting parties as a "fiduciary relationship under state law," Treat says, adding that states have had the right to regulate contracts since time immemorial. "How courts rule on ERISA is, in some cases, beside the point," she adds.

This may sound like complex legal stuff. And it is. I don’t know whether its reasonable or useful to call a PBM a fiduciary with the obligations that go along with it. But one hopes that, whether or not it is legally obligated to serve its clients’ interests, at least the PBM sincerely believes that its interests and those of its clients are the same. But I’ll leave you to be the judge of whether it really does.

PBMs/BLOGS: A blogger at a major PBM

Libratto is a blog written by a senior exec from a PBM, Bob Neaser at Express Scripts. I haven’t exactly been polite about PBMs or more accurately about their customers’ willingness to explore their business models over the years. I’ll be interested in watching this blog and seeing what Bob thinks. He’s been posting a little the last two months and I want to encourage him to make the arguments. He started with a rants about why employees should demand less waste in their health care benefits and I (and probably Eric Novack) would agree. But of course one man’s waste…

Still I’m looking forward to more from Bob, especially with the CVS/Caremark deal apparently changing the PBM model.

You should also look at Adam Fein’s blog Drug Channels. He has lots of interesting things to say about PBMs, pharmacy chains et al—even if he’s a little less cynical than I am!

PBMs: Caremark sneaking out at the top? with UPDATE

CVS has noticed that big PBMs are now making all their money on mail-order pharmacy, particularly from dumb clients who can’t be bothered to cross check what the PBM is charging for mail-oder generics with the price they can get at (say) Drugstore.com. So the chain stores “logical” next step is to buy the second biggest mail order pharmacy — Caremark —and get the attached smoke screening benefits management organization thrown in with the deal. The NY Times (surprise surprise) is focused on the wrong end of the deal, thinking that Caremark is a “middleman”. But the key is that all the profitability of PBMs comes from their mail order pharmacies, now that the rebating game is drying up.

And that profit comes from selling generics with huge mark-ups. So when Wal-mart puts CVS’ margins on their retail store cash business under threat, it’s not a stupid defensive move to acquire a big mail order house. On the other hand they’d better hope for better luck than the last time (part of) Caremark — the then PCS— was bought by a drug store. Rite-Aid bought PCS in 1998 for $1.5 billion, and sold it for $1 billion to Advance Paradigm in 2000.

But the Medpartners/Caremark guys, ten years after their disastrous foray into physician management, aren’t dumb. The generic mark-ups are about the last place the PBMs have to run to maintain their incredibly profitable business. And that party will end too, when the employers wake up.

Cmx

Given what the stock has done since they changed their focus to the small PBM they found that they owned by accident in the late 1990s, it looks to me that they’re sneaking out at the top.

UPDATE: Apparently the top wasnt quite as high as some punters this morning thought it was. Caremark opened at 54 spent most of the day at 51 and then fell when the final offer was revealed at 48 and change.

Cmx_1_day

PBMs: Some Employers Look to Break the PBM Habit

wolverines!Earlier this week referring to the WSJ piece on PBMs (which one ex-reporter suggested to me was investigative journalism that pushed on open doors) I mentioned the University of Michigan which did the math and fired its PBMs, and is pocketing the savings. Here’s more from Jeremy Smerd at Workforce Management on how Some Employers Look to Break the PBM Habit. The somewhat indignant Chiara Bell of Clarus Consulting who’s got the PBMs in her sights, makes a noteworthy appearance in her quest to derail the monster.

But I love this quote:

The Pharmaceutical Care Management Association, the industry group representing the estimated 50 PBMs nationwide, says the marketplace has determined that PBMs save money for employers by offering a service outside the core expertise of most.

Well they would say that, wouldn’t they.  But the next quote is gambling on the dumbness of the American employer

"The reason everybody uses a PBM, though no one is required to, is because of the savings," says association president Mark Merritt. "If employers can do it and find a new way to build a better mousetrap, more power to them."

I know no one ever went broke underestimating the intelligence of the public, but that is pushing it! It reminds me of W’s line “Bring it on”. Well they might live to regret it.

PBMs: Why I will stay poor forever

I just don’t understand Wall Street. The FirstDatabank/Mckesson story clearly was bad news for pharmacies/ PBMs are essentially big pharmacies and it was bad news for them as even your punk blogger here pointed out on Friday morning. But that was known at the open of the market on Friday and the stock fell heavily on Friday. But why the heck did it fall further today?

MEDCO HEALTH SOLUTIONS

Medco

Wasn’t that information already in the market? Apparently not—because a downgrade from an analyst based on that information meant that the stocks fell another 3–5% from Friday’s levels today?  So if you realized that the market was even dumber than the employers who use PBMs, then you too could have gone short on Friday and cleaned up this morning. (Yes of course I didn’t).

PHARMA/PBMs: How dumb is the customer? Barbara Martinez tells you the answer

Everyone knows that hospitals have a “list” price that only a very few totally powerless uninsured patients pay (and in California that hospitals are bizarrely required to report that price to the state). Then there’s an actual amount that Medicare pays them, which is a real “price”, and then there’s the amount that they actually get from insurers. All figured out by market power, and all being challenged by the transparency movement.

Now Barbara Martinez, continuing her swath through the nether reaches of the drug business in the WSJ, has figured out that AWP (avg wholesale price) which is the fictional equivalent of hospital “list” price for the pharmacy business, is actually a real number. Or rather not a real number, but a fake number with real implications. Real in that that several insurers and health plans are actually paying a discount from AWP for their drugs. So that when McKesson (the biggest wholesaler) told First Databank, the dominant price reporter, that it was putting up AWP by 5%, effectively it was increasing the amount the pharmacies got paid for the drugs they sold. (FDB apparently was supposed to be surveying all the wholesalers but was actually just taking McKesson’s pricing).

This increase happened in 2002. Now eventually some of those payers figured out that their prices had increased for no good reason, and went after the pharma manufacturers. But they weren’t getting the increase—that was sticking with the pharmacy. McKesson, the wholesaler which sells all manner of stuff to pharmacies, was happy enough to make its customers happy, and point it out to them when their wholesaling contracts came up for renewal. So the result was that after chasing down a null result at the pharma manufacturers, the payers went after First Databank, which today fessed up to doing a not-too-thorough job on finding out just what AWP actually really was, and agreed to give up publishing about it at all  in 2 years.

Here’s what Martinez writes about one “victim”

Mark Erlich, executive secretary-treasurer of the New England Regional Council of Carpenters, is one of the plaintiffs settling the case with First DataBank. He expects the settlement will save about $400,000 a year for his union’s health fund, which covers 22,000 people and spent $10 million on prescription drugs last year. Mr. Erlich calls the earlier rise in First DataBank’s published prices "a rip-off of consumers across the country." It affects the union, he says, because its contract with the company managing its pharmacy benefits specifies that the drug prices the union pays will be based on First DataBank’s AWP benchmarks.

Now I bet you a nickel that the “company managing its pharmacy benefits”  was a PBM, which meant that it also owned its own mail-order pharmacy, and so it too was benefiting from the increase in AWP. I’m also not too sure that even now Mr Erlich the chippy realizes that, but it’s the PBM he ought to be flipping mad with.

But here’s the real point. Why the hell is an end payer agreeing to pay a discount from a notional price that it allows someone else to control in the first place? And even more so, why is the middle man, that is after all being paid to allegedly lower its drug costs, allowing its client to be reamed in that way. This is the equivalent of boasting that you “got it on sale” without noting that the company was marking up the pre-sale price. Why wouldn’t you figure out what it cost at Costco (or the equivalent cheapest outlet) and see what your market power could get you in comparison. After all that’s how real market pricing works.

Well you don’t have to be too suspicious to think that the PBMs did fine out of this little arrangement—presumably because it allowed them to mark up the cost of the drugs they were selling at mail order—and that the more they can obscure both the true costs of the drugs that they allegedly get at such a discount and also their own incredible profitability, the better for them. And so long as they have clients dumb enough to not question what they’re buying and the way they’re buying it, what do you expect to happen?

But if the University of Michigan can figure it out, should the rest of corporate America be so far behind?

 

 

 

HEALTH PLANS/PBMs: Employers are dumb and therefore get punked

I couldn’t write about this yesterday because I spent the day hanging out in airports, but plenty of people emailed me about Barbara Martinez of the WSJ and her continued journey into the seemy side of employer benefits. As I’ve mentioned before Martinez is the best investigative journalist working in health care, and she consistently shines her large flashlight on some of the murkier goings-on in the health plan and PBM world. Yesterday she had two articles (one of the front page). The first looked at the scummy practice of consultants providing advice about which health plan to use. And just like in the Marsh & Mclennan scandal in New York, yet again the consultant/broker allegedly working for the employer is instead in the pay of the insurer. The only difference here is that the insurer was willingly colluding with the consultant rather than in the M&M case apparently extorted by them, but that’s a fine, fine line. And of course, true to many of its recent business practices the main insurer she finds involved is UnitedHealth Group—while most of the consultants involved are small regional outlets. Pity this poor Ohio school district:

Payments to a consultant are at issue in an Ohio case involving the South-Western City School District, which encompasses suburbs southwest of Columbus in the central part of the state. In 1996 the district hired Joseph James & Associates of Dublin, Ohio, to help it choose a health insurer. The district had fired its previous consultant after learning he had financial ties to health insurers. Superintendent Kirk Hamilton says the district made clear that it expected Joseph James not to take money from district health-care vendors. “We wanted to make sure the people representing us were solely working in our best interest,” he says.

Each time the health-insurance contract came up for bidding in subsequent years, Joseph James managed the process. Each time, UnitedHealth won the business. Over 10 years, the district paid the consulting firm about $380,000 for its services. Earlier this year, Dr. Hamilton discovered that Joseph James also was getting paid by UnitedHealth. The district quickly sued both the consultant and the insurer in Franklin County Common Pleas Court. Documents filed in the suit showed that Joseph James was receiving 1% of premium dollars paid by the district. The consultant received more than $645,000 from UnitedHealth from 1999 to 2004 for bringing in the district’s business, according to the documents. Joseph James, in court filings, says it became eligible for the bonus as part of a “recognition program” by UnitedHealth rewarding its “overall contributions.”

But she doesn’t stop there. In particular in the PBM world, she also notes that several of the big benefits consultants are also working both sides of the street—helping the PBM with pricing while auditing them for their clients. Mercer, Hewitt et al brush off the allegations by saying that the work is from different business units and there’s no conflict of interest. That’s not a bad argument. Until of course little incidents like this crop up:

Joseph Sawicki Jr., the comptroller of Suffolk County on Long Island, N.Y., discovered the ties between consultants and PBMs after the county sought a routine audit of its PBM, Express Scripts Inc., in 2003. The county hired Mercer for the job. Mr. Sawicki says officials didn’t realize at first that Mercer also serves as Express Scripts’s employee-benefits consultant and had other consulting arrangements with the PBM. Mercer says it did disclose the ties.

Mr. Sawicki wasn’t happy with the audit’s results, which initially found that Express Scripts had overbilled the county by more than $1.1 million but later suggested that the overbilling amounted to only $14,000. Mercer charged the county $93,000. Mr. Sawicki withheld half the payment and asked Mercer to return the half it already had received, saying he doesn’t pay for “shoddy” work. A spokeswoman for Mercer, Stephanie Poe, says Mercer made clear its initial estimate was likely to be reduced and it did a good job on the audit although it wasn’t allowed to complete its work. The dispute over the $93,000 is unresolved.

The county didn’t pursue any refunds from Express Scripts in connection with the billing Mercer had audited. It then hired another auditor to review Express Scripts’s billing in subsequent years. That review led to a settlement in which Express Scripts paid the county $865,000. A spokesman for Express Scripts said the company has saved “millions of dollars” for Suffolk County. He declined to comment on the settlement.

The second Martinez article asks even more about an area she’s been following as long as THCB has, the role of PBMs in “adding value” to their clients. Or Not. She highlights the work of a consultant called Pharmaceutical Strategies Group which actually gets openly paid by the PBM on a per member basis for handling its clients contracts. 

Mr. Watson says clients are getting their money’s worth. “If you paid us $500,000 and we saved you $50 million, how do you feel about the $500,000?” he asks. In an emailed statement, the carpenters’ union concurred with Mr. Watson’s analysis, saying it expects to save more than $30 million under its new prescription-drug program and is “extremely satisfied” with it.One blue-chip client of Pharmaceutical Strategies is Exelon Corp., an electric utility in Chicago with 17,000 employees. A 2003 internal document from a consulting firm later purchased by Pharmaceutical Strategies says the firm received revenue of $629,012 from a PBM, Caremark Rx Inc., of Nashville, Tenn., in connection with the Exelon business. The document doesn’t specify a time period. Exelon’s head of health benefits, Carole Schecter, says the company ended the arrangement last year and now pays Pharmaceutical Strategies directly. The company declined to discuss its reason for the change, and Caremark declined to comment.

Last year I tried to get a very savvy major Fortune 100 CEO to tell me what he thought of PBMs, and he told me that they were run by smart people and must be doing something right but couldn’t say quite what. Given that he’s one of the better ones, I’m quite prepared to believe that the carpenters et al are a couple of 2 by 4s short of a full load on this issue. Of course the really smart employers (and there aren’t many of them) have kicked out the PBMs altogether. University of Michigan is the poster child.

But as long as most employers don’t look too closely at their PBMs or their health plans — and the value they bring, then we can expect Martinez to stay very busy!

PBMs/HEALTH PLANS: Medco makes out; Kaiser not so pretty

So Medco is making even more money by switching to generics.

Medco Health Solutions Inc. reported a 24 percent jump in second-quarter earnings and raised its profit forecast, citing speculation that a generic version of the top-selling blood thinner Plavix may soon be available. Net income rose to $170.9 million, or 56 cents a share, driven by an increased number of customers and higher sales of generic drugs.

You wonder how long their customers will take to figure out that what they’re giving back in rebates they’re taking in spreads that they charge on generics. Apparently the answer is, a long time!

Meanwhile, Kaiser had not such a good quarter, in that their revenues and membership went up but their profits went down to $272m for the quarter.

Kaiser Permanente’s hospital and health plan units saw membership and revenue climb in the second quarter, but quarterly profits plummeted by $91 million or 25 percent from a year earlier, the giant health-care system reported Friday. Officials at Oakland-based Kaiser attributed the steep net income decline to increased operating expenses, "including those associated with the continued investment in facilities expansion, seismic retrofitting and care delivery programs." George Halvorson, chairman and CEO of Kaiser’s health plan and hospital operations, said in an Aug. 4 statement that the giant system is using its earnings "to make important investments" in programs, services, facilities and technology. No further details were immediately available. Systemwide revenue for the quarter jumped from $7.7 billion last year to $8.5 billion this year, a nearly 10.4 percent increase. Enrollment jumped by nearly 44,000 members to about 8.59 million nationwide, more than 75 percent of them in California.

Of course that’s not necessarily a bad thing — it may mean relatively more money was spent on patient care — and at least they avoided the real bloodbath that seemed to be developing at the end of last year when it lost $211 million in Q4. But there remains a whopping big fine to come for the kidney transplant fiasco, so they’re not out of the woods yet.